If you don’t receive your product within 60 days please contact us (English or Français) at email@example.com so we can assist you in fixing the issue.
Please note that products can be ship separately.
As for now, we ship only to Canada and the United States. Shipping time may vary depending on your location, but most of our item will be shipped with a tracking number.
Most of our items shipped to Canada should arrive within 15 to 30 days, but please consult the product description to have more accurate time. In rare circumstances, a product may take up to 60 days to arrive.
Most of our items shipped to the United States should arrive within 3 to 8 weeks, but please consult the product description to have more accurate time. In rare circumstances, a product may take up to 60 days to arrive.
Please note that we are not responsible for item stop at the border or delays due to holidays and postal strike. Please contact us if you’re have not receive your item after 60 days.
We care about each customer! Unhappy with a product? Unsure about something? Please let us know by contacting us at firstname.lastname@example.org (English or Français)
Thank you for shopping with us!